Shipping policy
We're excited to offer our high-quality motorcycle exhausts to customers and strive to provide a seamless shopping experience from our doorstep to yours. Please take a moment to review our Shipping Policy to ensure you are informed about our shipping practices and your responsibilities as a valued customer.
Domestic Shipping
For our valued customers within the lower 47 States (this count excludes Hawaii, Alaska, and California at this time) United States, Rowdy Exhaust is pleased to offer free shipping on all orders over $10 at this time. Please note that this policy is subject to change without notice. We aim to process and ship domestic orders promptly, ensuring you receive your products as quickly as possible.
Shipping Destinations
Rowdy Exhaust ships worldwide subject to international shipping regulations and restrictions. If your country is not a listed destination, please contact our customer service team for assistance.
Shipping Costs
For international orders, shipping costs are calculated based on the destination, weight, and dimensions of your order. The total shipping cost will be displayed at checkout before you complete your order.
Delivery Times
Delivery times vary depending on the destination and the shipping option selected. While we strive to get your order to you as quickly as possible, please note that international shipments may be subject to delays due to customs clearance and other regulatory processes.
Customs, Duties, and Taxes
Rowdy Exhaust does not collect VAT (Value Added Tax), other taxes, and import duties imposed by your country of residence. The price displayed at checkout is exclusive of all taxes and duties. As the recipient, you are liable for all import duties, customs, and local sales taxes levied by the country you are shipping to; payment of these fees is necessary to release your order from customs.
The international courier or your local customs authority will contact you directly requesting payment of these charges. Be aware that we have no control over these charges and cannot predict their amount. The policies vary widely from country to country; therefore, you should contact your local customs office for further information.
Order Tracking
Once your order is shipped, you will receive a tracking number via email. You can use this number to track your package's progress directly on the courier's website.
Refused Shipments
If you refuse a shipment from Rowdy Exhaust, you are responsible for the original shipping charges, any import fees that are incurred on the package, and the cost of returning the package to Rowdy Exhaust. This amount will be deducted from your merchandise refund.
Lost or Damaged Items
Rowdy Exhaust is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier to file a claim. Please save all packaging materials and damaged goods before filing a claim.
Returns and Exchanges
Our international return policy is consistent with our domestic policy. However, international customers are responsible for return shipping fees, including any duties and taxes incurred. For more information, please visit our Returns and Exchanges policy page.
Contact Us
For any questions regarding our International Shipping Policy or if you need assistance with your order, please contact us at [Contact Information].
We appreciate your understanding and adherence to our Shipping Policy. Thank you for choosing Rowdy Exhaust.